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Out and In-Patient General Mental Health Services

Mathari National Teaching and Referral Hospital

The mental healthcare services are guided by the hospital strategic plan 2024 -2029: which envisions a level 6 health facility that is a beacon of excellence in the provision of specialized mental health services, training, and research. To achieve this vision, the hospital is guided by the following three strategic themes: 

1. Operational excellence 

2. Quality mental healthcare 

3. Institutional development

The strategic themes aim to achieve: effective and timely service delivery and improved mental health outcomes within a sustainable service portfolio.

Service Charter diagram (link to service charter)

• Hospital’s responsibilities to the clients

• Client responsibilities 

Patients Chart:

• Patient’s rights

• Provider’s obligations & code of practice

  • Specialized Psychiatric services 
  • Neurorehabilitative services 
  • Mental health programmes
  • Tele-mental health services 
  • Diagnostic and Pharmaceutical services 
  • Integrated services (other medical services) 
  • Quality of care Management Systems
  • Health Records and Information Services 
  • Customers Care and Information 
  • Psychiatric emergency services 
  • Forensic mental health services 
  • Child and Adolescent mental health services 
  • Addiction Psychiatry 
  • Community mental health services 
  • Liaison and neuropsychiatry services 
  • General adult mental healthcare & Psychiatry assessment services 
  • Geriatric mental health services 
  • Psychotherapy & Counselling services 
  • Psychological & Psychometric Assessment 
  • Art therapy
  • Psychiatric Social Work
  • Social rehabilitation and reintegration 
  • Transitional and Aftercare services 
  • Referral & Linkages to Social support & Social Security services
  • Occupational mental health services 
  • Speech and language therapy 
  • Physiotherapy & Orthopaedic services 
  • Psychosocial Disability assessment 
  • Workplace and Corporate mental wellness 
  • School and parenting mental health programs 
  • Community outreach programs 
  • Mental health and psychosocial support (MHPSS) in emergencies and humanitarian situations 
  • Mental health technical assistance and consultancy 
  • Tele-psychotherapy 
  • Tele- Psychiatric consultancy
  • e - Mental health information and education 
  • Helpline and Crisis interventions 
  •  
  • Radiology services (X-Ray, CT Scan)
  • Neurophysiology tests (EEG)
  • Pharmacy services 
  • Comprehensive Care Clinic
  • Dental health services 
  • Maternal and Child / Family Planning health services 
  • General outpatient services 
  • Patient registration and appointment bookings 
  • Health records and filing 
  • Health data analysis and reporting 
  • General hospital information 
  • General Customer feedback